Taking Accurate Telephone Messages

5 minute video

Taking Accurate Telephone Messages is a Video available on WATCH & GO®Tell me more…

Telephone skills and attention to detail

Answering a call with your mind elsewhere leads to mistakes. You can’t help or take an accurate telephone message if you don’t give the caller your undivided attention. Accurate and complete telephone messages convey professionalism and result in timely, positive outcomes.

Summary of learning messages


Explore other resources about:

Discover other relevant resources related to these topic areas:

Exclusive to WATCH & GO®

What do your people need help with? Maybe it's a 'tricky conversation' with a member of their team; perhaps they need to contribute more effectively to remote meetings; or maybe they're seeking support for their next performance review... whether they are a manager or not, and whatever work scenario they face, our resources enable them to do it better.

WATCH & GO® resources are Scott Bradbury's digital learning support tools designed to improve your people's performance and wellbeing at work.

With dozens of short videos, podcasts and interactive activities, and bespoke curated Learning Pathways for you to use as you wish, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.

Relevant WATCH & GO® titles…