At Scott Bradbury we’re fascinated by accuracy. And error. On my computer, I have a folder where I store examples of the mistakes I encounter as I go about my work. Each week, without fail, my email in-box is a little treasure trove of them. And I dutifully add them to my ‘hoard’. In this month’s featured short article, Catherine de Salvo explores tips for writing accurate and effective email messages.
Welcome to 2020! We have been looking ahead to what the new year might mean from a global perspective and thinking about our accuracy skills workshops and what might be in store for our participants this year… And we’ve found some similarities…
Due to a rapidly growing population, the North Pole has tripled its operational capacity over the last fifty years. And like many corporate businesses with large operational workforces, the North Pole has been forced to adapt. But they are having problems with Santa Claus!
Do any of your colleagues sometimes make negative comments? This month's blog explores the damage to morale and productivity caused by unhelpful remarks, and how to overcome negativity.
We're living through a period of unprecedented change. With all eyes on Brexit again this month, we're featuring 'Working in Uncertain Times' as our 'One to Watch' in October. And in our blog, Alice Thynne explores seven tips for achieving success despite the unknowable.
Imagine the scene: a group of people from different organisations, brought together to discuss ways of reducing data error. In the group are three or four payroll professionals. If you were one of them, what examples would you have of things that have gone wrong with your payroll? How about, continuing to pay someone long after they’ve left? Starting a new employee on the wrong salary? Paying part-time staff full-time rates? You undoubtedly have your own horror stories of things that have gone wrong, despite your clever payroll software, which promised to eliminate mistakes!
It’s not always easy to ask for help. In this short article, Alice Thynne shows how using the ideas from one of the WATCH & GO videos, she approached her mum-in-law for much needed assistance.
I’m ashamed to say the first thing I did this morning, and do every morning, is look at my mobile phone. Sound familiar? Research from this time last year by the UK’s regulator, Ofcom, reported that 40% of people check their phone within five minutes of waking up. Something tells me this figure is unlikely to have changed.
Don’t you hate it when someone cancels on you at the last minute? Only last week I had a meeting cancelled when I was two hours into my journey and only 30 miles from their door! Has anyone let you down recently?
A few weeks ago, I went out for lunch with my family. The pub was in the sleepy East Anglian countryside, the sun was shining, and the beer was cold. The menu was your typical pub-food fare, nothing special but we didn’t mind. There was very little that could ruin our get together. Then the food arrived.