Emails are an essential part of our day-to-day work and it’s important we avoid making mistakes to communicate effectively. But there are many ways emails can go wrong and cause unexpected problems and frustration. Have you ever sent a message and suddenly realised you’ve addressed it to the wrong person, or you’ve forgotten to attach some essential files? I’ve made both these mistakes, and more, with my own emails, but over time have trained myself how to stop making the same errors. To avoid spending time doing re-work and be more productive, here are three simple, useful tips you can use when sending your next message.
Distractions and interruptions are an inevitable part of your working day. Humans are designed to be easily distracted, yet we expect ourselves to do work that requires complete focus. Your attention is drawn away from a task when the phone rings, or when your colleague offers a cup of tea, or when your manager asks a question. Interruptions like these might be small, but they disturb your train of thought, and have a big impact on your personal effectiveness. Let’s talk about three steps you can take to minimise distractions and get the job done.
Ever been asked to cover for a cheating colleague or dubious workplace activity? If the television cameras hadn’t picked up the ball tampering in Steve Smith’s Australian cricket team last month maybe we wouldn’t know about it. But others in the team apparently did. Imagine being in a close-knit team, working together towards an agreed goal, and then being asked by one of your teammates to cheat for them, for the ‘good’ of the team. How would you react?
Forgetting to do something is not surprising in our crowded, demanding day. Distractions, interruptions and an overwhelming array of things ‘to-do’, sometimes result in forgetfulness. A lot of mistakes emanate from oversights. Omission is one of the error-prevention topics we get asked about most. In this short article and accompanying video blog, we explore why we forget and how to ensure timely recall.
We all wish we could be more efficient with our time, and there’s a vast array of advice out there telling us how. But which of it is genuinely useful? I’m going to target five steps you can take right away to improve your personal effectiveness; not just for work, but in all aspects of life. We can all improve our attention to detail and concentration skills.
Today I attended Scott Bradbury’s flagship programme Developing an Eye for Accuracy. The other participants were from Avnet, an information services and technology company who design, supply and deliver stock to contract manufacturers around the world. I learnt a great deal from trainer, Greg Fradd, who taught me genuinely useful techniques for transferring information in my own work. If you’d like to find out how I got on, keep reading!
We all need to be productive. We need to get things done efficiently. And often that means wanting to be left alone to focus on the task in hand. The last thing you need is repeated interruptions. The irrepressible colleague who wants to chat to you presents a tricky problem: how to stop the interruptions without causing offence?
When I was at school, I thought I had been taught everything there was to know about success and achievement. I could not have been more wrong. Today, at a taster event with Scott Bradbury, I learnt how to process my work more accurately; a trainable skill which I will carry with me for the rest of my career. So, what does accuracy look like from the perspective of the iGeneration?
Coaching models aren’t always as effective as you might think. And few managers are natural coaches! How well does your manager coach you? And are you a good coach? This straight-talking video explains the purpose, benefits and practicalities of coaching in under three minutes.
Do you ever feel that all your hard work isn’t really appreciated? That your boss doesn’t even notice the effort you put into your job? This article takes a fun, festive view of how the elves must be feeling at Christmas time - and more seriously, offers us a video to show what to do if we feel our efforts are being ignored.