WHAM! Managing a Team

Communication, feedback and motivation

W.H.A.M! is a performance management training programme for managers. There are only four reasons why people don't perform well at work: 1) they don't know What to do; 2) they don't know How they are doing; 3) they aren't Able to do it or 4) they aren't Motivated to do it. W.H.A.M!

Summary of learning messages

• Be clear about what you need
  Do your people know what you want them to do?

• Give effective feedback
  Do your people know how they are doing?

• Provide support to your team
  Are your people able and motivated to do their jobs well?

Explore other resources about:

• Communication & Teamwork
• Managing Performance & Productivity

Discover other relevant resources related to these topic areas:

• Agreeing priorities
• Are you being clear?
• Building team performance?
• Giving feedback
• Managing a team
• Managing people
• Motivation
• Productivity and performance
• Team working

Exclusive to the Performance hub

What do your people need help with? Maybe it's a 'tricky conversation' with a member of their team; perhaps they need to contribute more effectively to remote meetings; or maybe they're seeking support for their next performance review... whether they are a manager or not, and whatever work scenario they face, our resources enable them to do it better.

The Performance hub resources are designed to improve your people's performance and wellbeing at work. Find out more at the Staff Skills academy+ website.

With short videos, podcasts and interactive activities, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.