Coaching: The Power of Questions

Using diverging and converging questions and giving non-judgmental feedback

This video illustrates how to ask ‘Coaching Questions’ to help other people think through problems and tasks for themselves. A good coach knows how to use effective questions to open up people’s thought processes, enabling them to solve problems and achieve goals.

Summary of learning messages

• Coaching encourages self-belief
  Coaching is about enabling someone to think through a problem or task for themselves

• Use a range of coaching questions
  Appropriate questions help someone explore and evaluate different options for themselves

• Give neutral feedback
  Describe what you observe, don’t give your opinion.

Explore other resources about:

• Managing Performance & Productivity
• Culture & Wellbeing

Discover other relevant resources related to these topic areas:

• Coaching
• Communication skills
• Giving feedback
• Learning culture
• Managing people
• Questioning skills

Exclusive to the Performance hub

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With short videos, podcasts and interactive activities, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.