Coaching: The Power of Questions

18 minute video

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Using diverging and converging questions and giving non-judgmental feedback

This video illustrates how to ask ‘Coaching Questions’ to help other people think through problems and tasks for themselves. A good coach knows how to use effective questions to open up people’s thought processes, enabling them to solve problems and achieve goals.

Summary of learning messages

  • Coaching encourages self-belief
    Coaching is about enabling someone to think through a problem or task for themselves

  • Use a range of coaching questions
    Appropriate questions help someone explore and evaluate different options for themselves

  • Give neutral feedback
    Describe what you observe, don’t give your opinion.

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