Inheriting a Poor Performer is a Video available on WATCH & GO® — Tell me more…
Non-judgemental feedback on observed behaviour
This is a particularly tough challenge. It is difficult to confront someone who was appointed by a previous manager, especially if they've been told in the past that their performance was satisfactory. This video shows you how to handle this tricky situation.Summary of learning messages
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Don't leave things as they are
Gather information and take action -
Use actual examples
Describe objectively what you have observed and why you have a concern -
Engage in dialogue
Agree on a description of the performance issue and next steps to address it.
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Discover other relevant resources related to these topic areas:
- Communication skills
- Giving feedback
- Managing a poor performer?
- Managing people
- New manager
- Productivity and performance
- Reviewing performance
Exclusive to the Performance hub
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With short videos, podcasts and interactive activities, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.