Inheriting a Poor Performer

3 minute video

Inheriting a Poor Performer is a Video available on WATCH & GO®Tell me more…

Non-judgemental feedback on observed behaviour

This is a particularly tough challenge. It is difficult to confront someone who was appointed by a previous manager, especially if they've been told in the past that their performance was satisfactory. This video shows you how to handle this tricky situation.

Summary of learning messages

  • Don't leave things as they are
    Gather information and take action

  • Use actual examples
    Describe objectively what you have observed and why you have a concern

  • Engage in dialogue
    Agree on a description of the performance issue and next steps to address it.

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WATCH & GO® resources are Scott Bradbury's digital learning support tools designed to improve your people's performance and wellbeing at work.

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