Establishing Credibility is a Video available on WATCH & GO® — Tell me more…
Building rapport and leading by exampleTo establish credibility with your team you will need Empathy, Reliability, Integrity and Clarity. This video explains these concepts and shows how to employ them in everyday situations to build rapport with your people.
Summary of learning messages
Know your people
Ask yourself how members of your team are likely to be feeling and thinking
Demonstrate that you are dependable and deliver on your commitments
Lead by example
Show that you are open and honest in everything you do and say.
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Exclusive to WATCH & GO®
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WATCH & GO® resources are Scott Bradbury's digital learning support tools designed to improve your people's performance and wellbeing at work.
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