Pippa's Call: First Impressions Matter

4 minute video

Pippa's Call: First Impressions Matter is a Video available on WATCH & GO®Tell me more…

Impactful customer conversations and sales calls

Successful telephone calls have a positive impact. This video shows how to make a ‘PIPPA’ call which results in a positive conversation. We only have a short time to make a positive impression. Watch the video to see how.

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What do your people need help with? Maybe it's a 'tricky conversation' with a member of their team; perhaps they need to contribute more effectively to remote meetings; or maybe they're seeking support for their next performance review... whether they are a manager or not, and whatever work scenario they face, our resources enable them to do it better.

WATCH & GO® resources are Scott Bradbury's digital learning support tools designed to improve your people's performance and wellbeing at work.

With dozens of short videos, podcasts and interactive activities, and bespoke curated Learning Pathways for you to use as you wish, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.

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