Being a Better Listener

4 minute video

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Listening skills are at the heart of good communication

Less you, more them. When someone else is speaking do you find yourself tuning into your own thoughts and feelings, instead of listening to what’s being said? This short video illustrates how to ‘turn down the head chatter’ and focus on the other person, their ideas and interests. Essential for good communication and interpersonal skills.

Summary of learning messages

  • It's less about you and more about them
    Focus all your attention on the person who is speaking to you

  • Keep a lid on your own thoughts
    Turn down your internal ‘head chatter’ and concentrate on what is being said

  • Ask questions to explore the other person's ideas
    Expand on the speaker’s ideas and interests to stay focused on them.

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