What To Say When Someone Annoys You

Discussing the gap between expectations and actual performance

Feeling annoyed because someone isn't performing in the way you need? Good performance management means being clear about what you expect and specific about your concerns.

Summary of learning messages

• Understand why you are annoyed
  Is there a genuine performance issue you need to address?

• Define the specific performance gap
  State how what you’re observing is different from your expectations

• Discuss the problem
  Seek solutions through dialogue

Explore other resources about:

• Communication & Teamwork
• Managing Performance & Productivity
• Culture & Wellbeing

Discover other relevant resources related to these topic areas:

• Annoyed by a negative attitude?
• Communication skills
• Conflict resolution
• Managing a poor performer?
• Other people's development
• Problem solving
• Productivity and performance
• Reviewing performance

Exclusive to the Performance hub

What do your people need help with? Maybe it's a 'tricky conversation' with a member of their team; perhaps they need to contribute more effectively to remote meetings; or maybe they're seeking support for their next performance review... whether they are a manager or not, and whatever work scenario they face, our resources enable them to do it better.

The Performance hub resources are designed to improve your people's performance and wellbeing at work. Find out more at the Staff Skills academy+ website.

With short videos, podcasts and interactive activities, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.