What To Say When Someone Is Being Difficult is a Video available on WATCH & GO® — Tell me more…
Difficult conversations about uncooperative and unhelpful behaviourPeople can sometimes appear to be difficult or awkward at work - they just don't seem to pull their weight, engage or cooperate. This video shows how to use clear, non-judgemental feedback to explore underlying causes and address the problem of unhelpful behaviour.
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Discover other relevant resources related to these topic areas:
- Are you being clear?
- Being criticised?
- Communication skills
- Conflict resolution
- Difficult conversations
- Disagreement with a colleague?
- Interpersonal skills
- Listening skills
- Personality clash?
- Team member being difficult?
- Team working
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WATCH & GO® resources are Scott Bradbury's digital learning support tools designed to improve your people's performance and wellbeing at work.
With dozens of short videos, podcasts and interactive activities, and bespoke curated Learning Pathways for you to use as you wish, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.