What is Coaching?

Enabling others to achieve through asking questions

Using diverging and converging questions to open up someone's thinking, and then enabling them to evaluate options and decide what to do. Your aim is to help someone else think through a problem or task for themselves.

Summary of learning messages

• Develop someone's capabilities
  Your role is to enable them to get them best out of themselves

• Use a variety of coaching questions
  The type of question you ask depends on your intention

• Coaching benefits are significant
  Individuals perform better, your team achieves more, and there's increased job satisfaction too.

Explore other resources about:

• Managing Performance & Productivity
• Culture & Wellbeing

Discover other relevant resources related to these topic areas:

• Coaching
• Communication skills
• Giving feedback
• Learning culture
• Managing people
• Questioning skills

Exclusive to the Performance hub

What do your people need help with? Maybe it's a 'tricky conversation' with a member of their team; perhaps they need to contribute more effectively to remote meetings; or maybe they're seeking support for their next performance review... whether they are a manager or not, and whatever work scenario they face, our resources enable them to do it better.

The Performance hub resources are designed to improve your people's performance and wellbeing at work. Find out more at the Staff Skills academy+ website.

With short videos, podcasts and interactive activities, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.