Absenteeism: Getting a Grip Part 1

6 minute video

Absenteeism: Getting a Grip Part 1 is a Video available on WATCH & GO®Tell me more…

The return-to-work interview

This video, about managing absence, shows how to conduct a return-to-work interview and emphasises the importance of staying in touch with people who are away.

Summary of learning messages

  • Never ignore an absence
    Contact the person as soon as they are away and stay in touch

  • Always hold a return-to-work interview
    Use WARM to structure your conversation: Welcome, Absence, Record, Move on

  • Return-to-Work interviews are supportive
    They show the absentee that they have been missed and that their work is valued.

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