A Question of Evidence

20 minute video

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Interviewing skills for managers

This video illustrates the skills of behaviour-based selection interviewing, and how to conduct interviews that are effective, objective and legal. Also known as competency-based interviewing, this approach enables interviewers to gather evidence of a candidate's past performance.

Summary of learning messages

  • Evidence of past behaviour is a good indicator of future behaviour
    Behavioural questions seek examples of how a candidate has done things in the past

  • Use the competencies required for the role to help you prepare
    Describe each competency in terms of specific desired behaviours

  • Behaviour interviewing is transparent
    Tell the candidate what you are looking for, so they provide relevant information for you to probe.

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