A Question of Evidence

Interviewing skills for managers

This video illustrates the skills of behaviour-based selection interviewing, and how to conduct interviews that are effective, objective and legal. Also known as competency-based interviewing, this approach enables interviewers to gather evidence of a candidate's past performance.

Summary of learning messages

• Evidence of past behaviour is a good indicator of future behaviour
  Behavioural questions seek examples of how a candidate has done things in the past

• Use the competencies required for the role to help you prepare
  Describe each competency in terms of specific desired behaviours

• Behaviour interviewing is transparent
  Tell the candidate what you are looking for, so they provide relevant information for you to probe.

Explore other resources about:

• Managing Performance & Productivity

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• Behaviour-based interviewing
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• Listening skills
• Questioning skills
• Recruitment and selection

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