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Reviews, promotions and personal developmentCompetencies make explicit the way your organisation wants its people to work. Using Competencies Successfully illustrates how to use them in appraisals, in promotion interviews and for self-development.
Summary of learning messages
Competencies describe observable desired behaviour
They tell you what you need to know about what’s expected of someone in your role
Your competency framework is a valuable tool
Use it to prepare for performance reviews and internal promotion interviews
Be familiar with your competency criteria
Use it to inform your personal development plan.
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