Using Competencies Successfully

15 minute video

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Reviews, promotions and personal development

Competencies make explicit the way your organisation wants its people to work. Using Competencies Successfully illustrates how to use them in appraisals, in promotion interviews and for self-development.

Summary of learning messages

  • Competencies describe observable desired behaviour
    They tell you what you need to know about what’s expected of someone in your role

  • Your competency framework is a valuable tool
    Use it to prepare for performance reviews and internal promotion interviews

  • Be familiar with your competency criteria
    Use it to inform your personal development plan.

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