Taking Feedback Well

5 minute skills challenge

Taking Feedback Well is a Skills Challenge available on WATCH & GO®Tell me more…

Test your feedback handling skills

"You could have done better..." Receiving feedback which identifies an area where you have fallen short of expectations isn’t always easy to take. If you don’t agree with what’s being said, a common and instinctive reaction is to defend rather than to enquire. But enquiry is helpful – asking questions helps you fully understand the impact of your behaviour and actions. It’s also useful because if the feedback provider cannot answer your questions, it’s possible that their feedback isn’t as accurate or objective as it should be. Keeping calm and asking questions highlights opportunities for improvement in both yourself and potentially the feedback provider too.

Explore other resources about:

Exclusive to WATCH & GO®

What do your people need help with? Maybe it's a 'tricky conversation' with a member of their team; perhaps they need to contribute more effectively to remote meetings; or maybe they're seeking support for their next performance review... whether they are a manager or not, and whatever work scenario they face, our resources enable them to do it better.

WATCH & GO® resources are Scott Bradbury's digital learning support tools designed to improve your people's performance and wellbeing at work.

With dozens of short videos, podcasts and interactive activities, and bespoke curated Learning Pathways for you to use as you wish, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.