What is Coaching?

3 minute video

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Enabling others to achieve through asking questions

Using diverging and converging questions to open up someone's thinking, and then enabling them to evaluate options and decide what to do. Your aim is to help someone else think through a problem or task for themselves.

Summary of learning messages

  • Develop someone's capabilities
    Your role is to enable them to get them best out of themselves

  • Use a variety of coaching questions
    The type of question you ask depends on your intention

  • Coaching benefits are significant
    Individuals perform better, your team achieves more, and there's increased job satisfaction too.

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