Making Change Happen

16 minute video

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Managing change through a shared sense of purpose

Middle and junior managers in an organisation are the people who make change happen. A change initiative may be conceived by senior managers but it is the behaviour and actions of managers throughout the organisation which bring about its success - or failure.

Summary of learning messages

  • Change is implemented by frontline managers
    Whilst it may be decided at board level, change happens at the frontline, in the way things are done

  • Change is a leadership issue
    Showing people the way and inspiring them to follow you brings about effective change

  • Use the six principles of implementing successful change
    Clarity, Belief, Desire, Fairness, Commitment and Purpose.

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