Do you ever feel that all your hard work isn’t really appreciated? That your boss doesn’t even notice the effort you put into your job? This article takes a fun, festive view of how the elves must be feeling at Christmas time - and more seriously, offers us a video to show what to do if we feel our efforts are being ignored.
From Harvey Weinstein’s downfall to political storms at Westminster, sexual harassment is all over the social media and news channels right now, but when it comes to your own work environment, are your people clear about what’s acceptable, and what’s not? Every one of your employees should see this short video.
Making assumptions about what someone can’t - or can - do because of their age is not only wrong but detrimental to the working of the team.
Strictly’s line-up of celebrity dancers this autumn includes Chizzy Akudolu, who also stars in the Scott Bradbury video about behaviour-based interviewing skills. Scott Bradbury put Chizzy through her paces when she played the part of Safia in ‘A Question of Evidence’ - and she didn’t put a foot wrong! How will she fare on Saturday nights in the nation’s most popular dance contest?
‘Have all your staff arrived for work today?’ asks the email which pops into my in-box most Monday mornings. But an absence from work shouldn’t be an opportunity for companies touting temporary personnel. It should be your cue to swing into action with your absence management procedure.
New managers need to establish credibility with the people they manage. Without it, they lack the trust and respect they need to earn from their team. So, what key behaviours must managers exhibit to be accepted as the credible leader of their team? This video ‘Establishing Credibility’ sums it up in a nutshell (or 2 minutes, 20 seconds to be precise!)
Do people get your name wrong? Annoying, isn’t it? Whether you respond with weary resignation or outright rage, the reaction is never a positive one. It matters that people get our name correct. From name badges to email salutations, from parcel deliveries to customer information and personnel files, if your name is wrong, there are consequences! Not only is it discourteous and sloppy, it can be costly, too.
Like a lot of people, I’m guilty of asking for help sometimes when, if I really thought for a minute or two, I could work out the solution to my problem for myself. When and how we ask for help makes a difference to our working relationships and how much help we get. And that’s why the video ‘What To Say When You Need Someone To Help You’ is so valuable.
It’s that time of year again. Wimbledon is almost upon us. Precision and attention to detail means being ‘in’ or being ‘out’. Serving an ace puts the player in control of the game. As it is in tennis, so it is in the workplace. Accuracy matters. And accuracy, like your forehand swing, is a trainable skill. One that can be learned, practised and perfected. Mistakes at work, just like mistakes at Wimbledon, can cost a fortune! Read on for our ten quick 'Accuracy Ace' tips and our Wimbledon themed accuracy test.
Following the recent General Election and last year’s Brexit referendum, it’s not unusual to encounter people who disagree with us. How we deal with disagreement is important. And just as our politicians are being urged to consult more widely, we too need to think carefully about our own position and genuinely seek to understand the views of others, when faced with opposition. Our ‘One to Watch’ video for June illustrates how to use disagreement in the workplace as a force for good instead of the cause of division.