Pippa's Call: First Impressions Matter is a Video available on WATCH & GO® — Tell me more…
Impactful customer conversations and sales calls
Successful telephone calls have a positive impact. This video shows how to make a ‘PIPPA’ call which results in a positive conversation. We only have a short time to make a positive impression. Watch the video to see how.Summary of learning messages
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Discover other relevant resources related to these topic areas:
- Attention to detail
- Building rapport
- Communication skills
- Customer service
- Interpersonal skills
- Making a good impression
- Personal effectiveness
- Telephone calls
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