Managing The Older Worker

Avoiding unconscious age bias

The secret to managing older workers is not really a secret at all. It is to treat them as you would anyone else. However, problems can arise when older workers do not perform as required and this video shows you how to handle that situation and also how to make the most of the experience which older workers can offer.

Summary of learning messages

• Treat everyone the same, regardless of age
  Apply the same performance management principles to everyone equally

• Don’t make assumptions about capabilities
  It’s a mistake to believe in stereotypes relating to age

• Get to know all your people
  Find out about their hopes, desires and interests.

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• Managing Performance & Productivity

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• Communication skills
• Diversity and inclusion
• EDI
• Management challenges
• Managing people
• Other people's development
• Productivity and performance

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With dozens of short videos, podcasts and interactive activities, and bespoke curated Learning Pathways for you to use as you wish, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.