Change: What Managers Must Do

Communicating the need for change clearly and fairly

Managers determine how well change is delivered and even whether it's delivered at all. This short video explains the key role front-line managers play in making change happen.

Summary of learning messages

• Ask yourself, 'What do my people need from me?'
  The success of change relies on the way you manage the people who implement it

• Ensure you consider the six change factors
  To deliver change effectively there are six conditions that must be fulfilled

• Sell the change
  Your people need to know why the change is a good idea and believe in the benefits.

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• Sense of Purpose
• Wellbeing

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