Absenteeism: Getting a Grip Part 1

The return-to-work interview

This video, about managing absence, shows how to conduct a return-to-work interview and emphasises the importance of staying in touch with people who are away.

Summary of learning messages

• Never ignore an absence
  Contact the person as soon as they are away and stay in touch

• Always hold a return-to-work interview
  Use WARM to structure your conversation: Welcome, Absence, Record, Move on

• Return-to-Work interviews are supportive
  They show the absentee that they have been missed and that their work is valued.

Explore other resources about:

• Managing Performance & Productivity

Discover other relevant resources related to these topic areas:

• Absent staff?
• Communication skills
• Managing people
• Reducing absenteeism

Exclusive to WATCH & GO^®

What do your people need help with? Maybe it's a 'tricky conversation' with a member of their team; perhaps they need to contribute more effectively to remote meetings; or maybe they're seeking support for their next performance review... whether they are a manager or not, and whatever work scenario they face, our resources enable them to do it better.

WATCH & GO^® resources are Scott Bradbury's digital learning support tools designed to improve your people's performance and wellbeing at work.

With dozens of short videos, podcasts and interactive activities, and bespoke curated Learning Pathways for you to use as you wish, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.