What To Say When Someone Annoys You

Discussing the gap between expectations and actual performance

Feeling annoyed because someone isn't performing in the way you need? Good performance management means being clear about what you expect and specific about your concerns.

Summary of learning messages

• Understand why you are annoyed
  Is there a genuine performance issue you need to address?

• Define the specific performance gap
  State how what you’re observing is different from your expectations

• Discuss the problem
  Seek solutions through dialogue

Explore other resources about:

• Communication & Teamwork
• Managing Performance & Productivity
• Culture & Wellbeing

Discover other relevant resources related to these topic areas:

• Annoyed by a negative attitude?
• Communication skills
• Conflict resolution
• Managing a poor performer?
• Other people's development
• Problem solving
• Productivity and performance
• Reviewing performance

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With dozens of short videos, podcasts and interactive activities, and bespoke curated Learning Pathways for you to use as you wish, this is a treasure trove of valuable tips, phrases, techniques and models your organisation can make available immediately, to everyone, for a simple corporate-wide subscription. Topics covered include management and leadership, communication and teamwork, culture and wellbeing, and personal effectiveness.