The Scott Bradbury Blog

The Elves and the Older Worker

Posted: Nov. 26, 2019, 2:38 p.m.

Due to a rapidly growing population, the North Pole has tripled its operational capacity over the last fifty years. And like many corporate businesses with large operational workforces, the North Pole has been forced to adapt. But they are having problems with Santa Claus!


Negativity doesn't bring success

Posted: Nov. 1, 2019, 2:41 p.m.

Do any of your colleagues sometimes make negative comments? This month's blog explores the damage to morale and productivity caused by unhelpful remarks, and how to overcome negativity.


7 tips for achieving success in uncertain times

Posted: Oct. 1, 2019, 5:38 p.m.

We're living through a period of unprecedented change. With all eyes on Brexit again this month, we're featuring 'Working in Uncertain Times' as our 'One to Watch' in October. And in our blog, Alice Thynne explores seven tips for achieving success despite the unknowable.


It pays to be accurate when you're a payroll professional!

Posted: Sept. 20, 2019, 2:06 p.m.

Imagine the scene: a group of people from different organisations, brought together to discuss ways of reducing data error. In the group are three or four payroll professionals. If you were one of them, what examples would you have of things that have gone wrong with your payroll? How about, continuing to pay someone long after they’ve left? Starting a new employee on the wrong salary? Paying part-time staff full-time rates? You undoubtedly have your own horror stories of things that have gone wrong, despite your clever payroll software, which promised to eliminate mistakes!


How to ask your mother-in-law for help

Posted: Sept. 1, 2019, 12:13 p.m.

It’s not always easy to ask for help. In this short article, Alice Thynne shows how using the ideas from one of the WATCH & GO videos, she approached her mum-in-law for much needed assistance.


How the modern world affects your ability to concentrate and what you can do about it

Posted: Aug. 23, 2019, 11:10 a.m.

I’m ashamed to say the first thing I did this morning, and do every morning, is look at my mobile phone. Sound familiar? Research from this time last year by the UK’s regulator, Ofcom, reported that 40% of people check their phone within five minutes of waking up. Something tells me this figure is unlikely to have changed.


Has anyone let you down recently?

Posted: Aug. 1, 2019, 6 a.m.

Don’t you hate it when someone cancels on you at the last minute? Only last week I had a meeting cancelled when I was two hours into my journey and only 30 miles from their door! Has anyone let you down recently?


How well do you deal with customer complaints?

Posted: July 5, 2019, 1:08 p.m.

A few weeks ago, I went out for lunch with my family. The pub was in the sleepy East Anglian countryside, the sun was shining, and the beer was cold. The menu was your typical pub-food fare, nothing special but we didn’t mind. There was very little that could ruin our get together. Then the food arrived.


Being a new starter

Posted: June 4, 2019, 3:12 p.m.

Starting a new job is an opportunity for a fresh start. It's an opportunity to learn new things. It's also the perfect time to watch our video 'What To Say When You're New on the Job'.


My Experience of Behaviour-based Interviewing

Posted: April 26, 2019, 2:49 p.m.

Embarking on a job hunt is intimidating. But hiring a new team member is daunting too. When post-graduate Alice Thynne joined the Scott Bradbury team earlier this year, she experienced behaviour-based interviewing for the first time. In this short piece Alice reflects on what she learned.