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Using Competencies Successfully
Communicating the way we want people to work

How well do the people in your organisation know and apply your competency framework? This new programme was developed following consultations with our customers who told us that their competency frameworks were not understood or used successfully.

Competencies make explicit the way your organisation wants its people to work. Using Competencies Successfully illustrates how to use them in appraisals, in promotion interviews and for self-development.

In an appraisal, your people learn how to:

• Ensure that they understand the competency criteria for their job
• Provide evidence of the behaviours required for their job
• Address gaps in their performance where they do not meet the competency criteria.

In a promotion interview, your people learn how to:

• Ensure they understand the competency criteria for the higher level job
• Provide evidence of the behaviours required for the higher level job
• Create opportunities to demonstrate that they can operate at the higher level.

For self-development your people learn how to:

• Identify gaps between how they behave now and how they need to behave to satisfy the competency indicators for their job
• Create opportunities to demonstrate the required behaviours
• Use your competency framework to help them with their Personal Development Plan.

What’s included?

DVD including:

• Drama film  (18 minutes)
• Director’s Notes: Expert Learning Summary

CD including

• PowerPoint® slides
• Files from the User’s Guide

Printed User’s Guide including:

• ‘Manager’s Guide to Using Competencies Successfully’
• Ready-made training plan and group exercises
• Analysis of individual scenes from the DVD.

Price: £995 + VAT (or €1195 + VAT)

Discount for multiple purchases