Agreeing Development Objectives - Getting Personal Development Plans to Work

Agreeing Development Objectives illustrates how managers can use questioning skills to help learners think through their aspirations. By understanding the learner's real motivations, managers can agree development goals that are effective, measurable and aligned with the needs of both the organisation and the individual. More > >

A Question of Evidence - The Behaviour-based Interview

A Question of Evidence illustrates the skills of behaviour-based selection interviewing. Also known as competency-based interviewing, this approach enables interviewers to gather evidence of a candidate's past performance.

This DVD provides you with a flexible resource for developing your interviewers' ability to choose the best candidate for the job. More > >

Feedback: Fixing Performance Problems

Feedback: Fixing Performance Problems shows managers how to give negative feedback to someone they believe is not performing to the required standard or to their full potential.

Use this DVD trainer resource in your performance management programmes to ensure your managers give effective feedback. More>>

Performance Objectives that Work

Performance Objectives that Work goes beyond the process of SMART to illustrate the importance of gaining not only agreement but emotional engagement too.  More > >

Using Competencies successfully

Competencies make explicit the way your organisation wants its people to work. Using Competencies Successfully illustrates how to use them in appraisals, in promotion interviews and for self-development. More>>

WHAM! Getting them to do what you want them to do

WHAM! is a performance management training programme for managers. There are only four reasons why people don't perform well at work: 1) they don't know What to do; 2) they don't know How they are doing; 3) they aren't Able to do it or 4) they aren't Motivated to do it. WHAM! More > >